Emotional Intelligence

One Day Masterclass

What is it

Do you work with people?
Are you part of a team?
Do you want to communicate with more awareness, empathy and impact?

Emotional intelligence is the foundation of working well with others.

This is a practical, human session focused on understanding emotions – yours and other people’s – and using that awareness to communicate more effectively. Not psychology theory. Not labels. Just tools that help you read the room, manage yourself and respond with intention.

The focus is on how emotions influence decisions, behaviour and relationships, often without being named.

Who this is for

This works particularly well for:
• Anyone working with other humans
• Teams who want to work better together
• People navigating pressure, change or differing perspectives

What you will experience

• Greater self awareness
• Tools to manage your own reactions under pressure
• Increased empathy and perspective taking
• Practical ways to respond rather than react
• Space to reflect on real situations from work

What changes after

Participants leave able to:
• Recognise emotional triggers in themselves and others
• Stay more grounded and effective under pressure
• Reduce misunderstanding and unnecessary conflict
• Build stronger working relationships

The way I work

This is practical, reflective and grounded in real work scenarios.

Group sizes are kept small so there is space for discussion, insight and individual reflection.